Security and respect for your privacy
We take your privacy seriously. All personal information is treated as strictly confidential. We will protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Personal information will never be sold, traded or otherwise transferred to a third party, without your express permission.
Collection of information
In order to use our website, we may require you to provide certain information about yourself. We may request your email address and information about you (such as your age) and website user preferences. This information will be used to create a user identification key for you to enable you to access certain parts of our website and to give you a better quality online experience.
The information you provide to us will be aggregated to establish an average to enable us to understand our audience and how our website is used. The information we collect may also help us to assist in the detection and prevention of fraud and other malicious activities on our website.
From time to time, we may rely on the information we receive from you and report it to third parties. No personal information or confidential information that can identify a user will be disclosed to a third party.
Access to your personal information
You can request to see the personal information which we hold about you. If your request for inspection of confidential information that we hold about you is reasonable and we are not precluded from releasing that information to you by any law or legal proceeding, we will provide you with a direct copy of that information as it is held by us or provide you with a summary of the personal information that is held by us.
We will respond your request for access to personal information within 30 days. We may reply sooner depending on the nature of your request and the complexity of the personal information which must be disclosed. If your request is urgent, please indicate this clearly in your request.
Correction to your personal information
We attempt to keep all personal information which we hold about you up-to-date and accurate. If you become aware or believe that any personal information which we hold about you is inaccurate or out of date, please let us know.
We do not send spam emails.
Before we send you any marketing, information or electronic newsletters to you, we will ask for your permission. You can unsubscribe from our marketing, information and electronic newsletter service at any time. We may contact you by email from time to time to seek your opinion or comment on our website and our service offerings.
Cookies are small pieces of information stored on the web browser on your computer. Any web server (including our web server) may from time to time:
- store one or more cookies on your web browser;
- request your browser to send data back to our web server; and/or
- request your browser to send a cookie which has been stored on your web browser by another web site in the same internet domain.
Most web browsers allow you to either accept or reject a cookie. You can also review cookies that are stored by your web browser and remove any cookies that you do not want. In some cases, if you reject a cookie, the website may not perform at its optimum capacity or you may not be able to access certain aspects or content on our website.
Making a privacy complaint